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About

A builder you can still speak to in month seven

There is no shortage of firms that will tell you they do quality work. Fewer will tell you, before you sign, exactly what happens in the middle of the job when something behind a wall is not what anyone expected.

01

What we set out to do differently

Almost every renovation horror story is the same story. Not bad work — bad process. A price that moved, a schedule nobody published, a decision made on site that nobody wrote down, and a client who found out about all three afterwards.

We build in existing, usually occupied homes in Houston. Whole-home remodels, kitchens, bathrooms and additions — the kind of work that involves design, permitting, structure and a dozen trades over several months. That scope is exactly where process either holds or collapses.

So the process is the product. The finishes are what you see, but what you are actually buying is a firm that tells you what is happening while it is still happening.

The five practices

  1. 01How the work is managed
  2. 02Quality control
  3. 03Protecting the house
  4. 04What you hear, and when
  5. 05What happens after we leave

How we work

Five things we do the same way on every job

01

How the work is managed

Plate 01

One project manager owns your job from contract to close-out. Not a coordinator who escalates, and not a rotating name in an inbox — the person who knows why the beam is where it is.

There is a site meeting every week, in person or on a call, and a written update the same day. The following week's schedule is published every Friday, so a demolition day or a water shutoff is never something you discover on the morning it happens.

Every decision made on site is written down and sent to you, including the ones that seemed too small to matter. Those are the ones that get disputed nine months later.

02

Quality control

Plate 02

Two formal reviews on every job: one at rough-in before anything is closed up, and one at finish before the punch list. Both are walked against a written checklist rather than by impression.

Everything that gets covered is photographed first — framing, services, waterproofing, insulation. Those photographs go into your close-out pack, so in ten years someone can see what is behind the wall without opening it.

Shower pans are flood-tested and recorded before tile. It costs a day and prevents the most expensive callback in residential construction.

03

Protecting the house

Plate 03

Floor protection along every route the trades use, not only the work area. Sealed dust walls with zippered access, negative air with filtration running for the duration, and HVAC returns covered so the system is not distributing the job through the rest of the house.

The site is swept at the end of every day and the routes cleared. There is no version of this where you step over a run of cable to reach your own bedroom.

The house is returned to a habitable state every evening, not at the end of the job.

04

What you hear, and when

Plate 04

A weekly written update and a weekly meeting, for the whole job. Not just when there is news.

Change orders are priced, dated and signed before the work happens — never after. Each one states the cost and the schedule effect, because a small change that adds three weeks is not a small change.

When we get something wrong, you hear it from us first. A problem you discover yourself has already cost us more than telling you would have.

05

What happens after we leave

Plate 05

The punch list is closed before we ask for final payment, not after. That ordering is the whole point of it.

We return at the end of the first year to look at anything that has moved, settled or shown itself since. Most houses have something; it is easier for everyone if we come and look rather than wait to be called.

Every allowance is reconciled against what was actually bought, and the difference goes both ways. An allowance that came in under is credited back to you.

02

Who you will be dealing with

Three people run every job in this office. You will meet all of them, and they will still be the same three in month seven.

IA

Imran Abbasi

Principal

Twenty-two years in residential construction, the first nine as a framing carpenter. Founded the firm in 2008 after a decade of watching good work undone by bad process.

DW

Dana Whitfield

Director of Preconstruction

Estimator and scheduler by training. Owns the phase where the price stops moving, and has never let a contract sum out of this office that she could not defend line by line.

MO

Marcus Oyelaran

Senior Project Manager

Fifteen years running occupied renovations. Wrote the containment and daily-reset standard this firm uses, after living through a job that had neither.

03

The paperwork, with numbers on it

Every claim on this page should be checkable. These are the ones that can be verified without taking our word for it.

TXR-2008-114927

Texas contractor registration

COH-GC-44913

City of Houston trade licence

$2,000,000 — Travelers

General liability

$1,000,000 — Texas Mutual

Workers' compensation

NARI CR · NAHB CGR · EPA Lead-Safe

Certifications

2008

Trading since

The people who actually do the work

01

Most of what happens on your house is done by trades — framers, electricians, plumbers, tilers, finishers. Which ones, and how long they have worked with a builder, tells you more about the likely result than anything a builder says about itself.

02

We work with a small, settled group rather than whoever is cheapest that month. They know how we sequence, what our reviews look for, and that we pay on time — which is the least glamorous and most reliable predictor of whether good trades keep taking your calls.

03

You will meet the leads on your job, and they will still be the same people in month seven.

04

Where we work

Houston and the neighborhoods around it. Most of our work is inside the Loop, in houses old enough to have opinions about being changed.

  • Houston Heights
  • West University
  • Bellaire
  • River Oaks
  • Montrose
  • Garden Oaks
  • Memorial
  • Oak Forest

The best way to judge any of this is to ask us about it

Bring the awkward questions to the walkthrough. How change orders work, what happens if you find rot, who is actually on site — we would rather answer them before you sign than after.

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